Below is our FAQ section if you can't find the answer to your question here please just email us and we'll get back to you ASAP.
What’s included with my room? +
Free Wireless internet service
Twice daily maid service
Turn down service
Laundry service (at additional charge)
Luxurious beds draped with mosquito netting (three rooms have four posters).
250 thread count European linens
Down pillows (hypo allergenic on request)
Full sized custom blended bath amenities, exclusive to Firefly
Tropical weight Bath robes
Hairdryer and straightening iron
Beach basket with towels, beach games, masks and snorkels
Flippers and boogie boards
In room safe
Sound dock or Bluetooth speaker
Selection of books and games
Free on island phone calls
On island phone calls
Cell phone for on island use
Airport or dock transfers
Air Travel - What are the Connecting Flight Options? +
St Lucia Connections
15:30 & 17:00
St Lucia - Mustique
12:00 & 16:15
Mustique - St Lucia
Friday, Saturday, Sundays peak season only
13:00 & 16:30
Barbados - Mustique
Friday, Saturday, Sundays peak season only
11:00 & 14:00
Mustique - Barbados
Private charters and shared private charters are available on demand.
We very much look forward to seeing you.
Air Travel - What are the St Vincent Flight Times? +
St. Vincent to Mustique
Monday through Friday:
7.30am, 10.20am & 3.30pm
7.30am, 10.20am & 1.00pm
Mustique to St. Vincent
Monday through Friday:
7.45am, 4.00pm & 5.30pm
7.45am, 1.00pm & 5.30pm
If you would like us to book your local flights, we need the following information for each guest:
Your name as shown in your passport
Passport expiry date
Date of Birth
International flight details in and out and/or layover details, if applicable
The cost of these tickets will be added to your room account plus an 8% admin charge.
Tennis on Mustique +
There are 6 tennis courts only a five minute walk from the Firefly. Free to Firefly guests. You can rent rackets & balls from the Pro.
Horse Riding +
Currency and Banks +
There are no banks or bank/debit machines on Mustique. The currency here is Eastern Caribbean dollars with a rate of around 2.7 to the US$. You can bring US$ or EC$ which are accepted everywhere. The Firefly also accepts £ Sterling. Credit cards are accepted everywhere. The Firefly only accepts Visa and MasterCard.
Mosquitoes & Indigenous Wild Life +
As in all tropical countries there are mosquitoes on Mustique. Generally they are not a problem and diseases such as Malaria are non-existent. There are no dangerous animals, fish or sharks in or around Mustique. The most common thing you will see are our red legged tortoises.
What do I need to know about tipping? +
Gratuities are always gratefully accepted however there is no need for tipping unless you feel a particular member of staff has given you service above and beyond your normal expectancy. If you do wish to tip all the staff you can include the tip on your credit card when you settle your account when checking out. That way all the staff (including the dishwasher) who have contributed to your stay with us get rewarded.
Are drinks included? +
We serve complimentary juices with breakfast. Otherwise we charge for all drinks. Generally speaking, establishments that serve high end wines and Champagnes (we have some wines over a $1000 a bottle) are never going to offer "drinks included". The only type of hotel that does that would be a "resort hotel" serving cheap generic brands of wine where if you drank all day it would only cost them a few dollars and cost you a hangover!
Cocktails and wine are expensive on Mustique due to the high import taxes imposed. Firefly is probably best priced because we are the busiest on the island and turnover more. Cocktails are about US$12 and a bottle of wine from US$50 upwards.
Are you on the beach? +
No, 95% of the homes on Mustique are overlooking the beach on a hill or hillside to take advantage of the cooling breezes. It’s great to lay on the beach and cool off in the sea but once you want to relax on your terrace or poolside it is much better to be “catching the breeze”. Also the sand flies usually make their appearance after 4pm and will invade the areas close by.
How far are you from the beach? +
The Firefly is situated on a hill about a hundred yards from the beach.
How far are the other beaches? +
The island is only 3 miles by ¾ and most of the beaches are within a five minute ride or a twenty minute walk
(if you are feeling energetic!)
Can we have service on the beach? +
We can deliver drinks and set up a picnic for you anywhere on the island. There are shaded cabanas on every beach. You can pre-order or use the cell phone provided by us.
What do you supply for us to take to the beach? +
Anything you want…Ice chest, drinks, snacks, picnics, pizza, towels, beach chairs, snorkels, fins, Frisbee, volley ball, bat & ball etc.
Can we reserve a cabana/table on the beach? +
Yes you can.
Is there good snorkelling on Mustique? +
There is great snorkelling. The best is right below the Firefly in Britannia Bay where the remains of the old “Snorkelling Hut” are. We supply fins and snorkels at the hotel.
Ferry & Boats +
There is no ferry or boat service from Barbados or St Lucia to Mustique.
Between St. Vincent & Mustique a ferry runs on Monday, Tuesday, Thursday, Friday (& the first Wednesday of the month)
The Mustique Ferry leaves Mustique to go to St. Vincent at 7.30a.m. and returns from St Vincent leaving at 2pm
Journey time 90 minutes Approximately US$12 each way.
Speed boats and sail boats can be chartered to go to most islands in the Grenadines. Cost will vary.
Can we get vegetarian meals? +
Both the owners are vegetarian (Liz is Vegan) and a fully comprehensive imaginative special vegetarian menu is always available alongside our normal menus at no extra charge.
Wi-Fi & Cell phones +
There is free Wi-Fi in all rooms, lounge/bar and poolside. There is cell phone coverage over most of the island.
Electric Appliances +
The voltage here is 220-240. 50 cycles. There are UK power sockets with three straight pins. If you are from the UK – Great!
If not, you need an ordinary travel adaptor to connect chargers for cell phones, laptops, I-pads etc. We supply hairdryers and hair flat irons. There is also a universal shaving socket in the bathroom.
Driving on Mustique +
If you wish to hire a vehicle please let us know as soon as possible as they are limited. You will also need a Mustique Driver’s License available from Immigration on arrival.
Vehicle daily rental subject to availability;
Firefly Electric Car US$40 (Electric car is only capable of beach trips and not island wide touring)
Mustique Company 2 seat Kawasaki Mule** US$75 (stick shift)
Mustique Company 6 seat Kawasaki Mule** US$95 (stick shift)
Mustique Company 4 seat Jeep** US$125
Wacky Customer Questions... +
Can I swim with Turtles or Sting Rays? If you can find them and ask them nicely, I am sure they will let you.
Can I catch a train from Barbados to Mustique? No
Are there any bears on Mustique? No
How long will it take me to walk/swim/jog/ride/run around the island? It will depend how fast you can walk/swim/jog/ride/run!
Your FAQ page says there is a flight from Barbados to Mustique Monday thru Sunday 1:30 and 4:30 What about Friday?